The Value of Empathy During Crisis

Due to the Covid-19 virus, we find ourselves in the midst of crisis and upheavel. This training will review how to apply empathy during a crisis.

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In this training we will learn:

  • The definition of empathy
  • The P.I.P.F.ul model
  • The difference between sympathy and empathy
  • How to build a culture of empathy
  • How to apply the empathy: Workplace scenarios

Course Details

Training Initiative: Other Resources, Professional Development

Title: The Value of Empathy During Crisis

Training Mode: Online

Contact Hours: 36m